If you are noticing that your HoudiniEsq plug-in is not loading when starting up Outlook, and this issue persists after reinstallation of the plugin, the most likely issue lies in the Windows Registry. If Outlook is starting too slowly (which is about 1 to 2 seconds of added time) Outlook […]
Google Calendar Support Update
It has recently come to our attention that the Google Calendar/Drive Authentication process is now attempting to send users to an “https” version of houdiniesq.com. This should not be happening, but seems to be anyways. It’s intended that the final “landing page” for the Google Calendar sync process take you […]
Change Password (On-Premise)
If you need to change a password in the system, your password you can reset it but it will require that you shutdown the HoudiniEsq service on your machine first. 1. Stop the HoudiniEsq Service. 2. Locate your profile file which corresponds to your login name (it has a .hup extension) […]
HoudiniEsq Connection Port – Update or Change
By default, HoudiniEsq will bind itself to TCP Port 80, which is the standard HTTP/Web connection port. If this port is unavailable, you will be asked during installation if you would like to specify a different port to use, with a recommendation of port 8080. This article will cover how […]
The HoudiniEsq Service (Starting and Stopping)
Unlike most typical desktop programs, the HoudiniESQ service runs in the background, while the interface is accessed via your web browser. Although you use your browser, this does not mean you are necessarily accessing the Internet; a HoudiniESQ Solo or On-Premise license is usually run on your server machine, locally or […]
Toggle Billing Functionality
In HoudiniEsq 2.0, you have the ability to toggle all billing functionality system-wide if you have Admin-level access on your staff profile. Simply click the gear icon in the top right of the interface to access the Settings menu. In the Firm information area, you will see the toggle to Hide […]
HoudiniEsq Quick Tips – Time Tracking and Management
What Is My IRIS Password?
IRIS stands for Information Repository Indexing Server. If you are trying to open a document and you see login screen pop up, you are being asked for your IRIS password. This is NOT the password you use to log into HoudiniEsq from the main login screen. IRIS Username The IRIS username is simply ‘iris‘, […]
IRIS (Documents) Password
IRIS stands for Information Repository Indexing Server. It is where you your documents are stored and indexed in HoudiniEsq. For security reasons, all documents in IRIS have a password. This password is the same for all the documents and all the users in the firm. When using HoudiniEsq you be […]
Cannot Open Documents (Disable Pop-up Blocking)
Cannot Open Documents We’ve noticed that Google Chrome, Firefox and MS Internet Explorer will over-zealously block pop-ups and this will cause documents to not open in HoudiniEsq. Chrome If you opened a document in Chrome and you don’t see anything happen look at the top right of your browser. Look for […]